Cargo transport service: 7 details to send before booking

Cargo transport service is easier to arrange when the carrier receives the key details in one clear request. “A few items need moving” is too vague to estimate vehicle size, workers and time. A load list, access conditions and the work you expect make a quote more useful. Gather the seven details below before booking and update the list if your plans change.

1. Cargo transport service needs a load list

Write down bulky pieces separately: sofa, wardrobe, table, appliances, equipment and pallets. Group boxes by size and count them. Add approximate dimensions and, when important, weight. If packing is still underway, label the box count as an estimate and revise it later. These details support vehicle selection. Our truck size and weight guide explains how to prepare that first list.

2. Collection and delivery addresses

Provide both addresses and the order of any extra stops. A load may be collected from a home and a storage unit before it reaches the recipient. That route can change the way the vehicle is loaded. If the journey goes beyond the city, review our regional transport guide. Name the people who will be available at collection and delivery.

3. Floors, lifts and parking access

A floor number alone does not describe the job. Say whether a lift works, its size and whether bulky furniture will fit. Mention narrow doors, corridors, yard entrances and the distance from parking to the building. If the vehicle cannot stop near the entrance, carrying will take longer. Provide this information separately for each address.

4. Preferred date and time window

Share the day and a practical interval for starting the load. Consider building access hours, lift reservations and when the recipient can accept delivery. If the date is not final, send two possible options. A late change can affect the availability of both the vehicle and the team, so update the carrier as soon as the schedule is confirmed.

5. Loading, unloading and other work

Do you need transport only, or people to carry the items too? List packing, furniture disassembly and reassembly, and protection for fragile objects separately. A large wardrobe may have to be taken apart, but that work should be discussed rather than assumed. See the home moving service and assembly help for the relevant options.

6. Fragile, heavy and unusual items

Glass, large screens, refrigerators, safes and long metal pieces may need a different plan from ordinary boxes. Send photos and approximate measurements. Mention any handling directions from the manufacturer. If the weight or size is uncertain, say so; the carrier can then assess the vehicle and loading method. For unusual pieces, discuss the special cargo service before confirming the booking.

7. Contacts and handover person

Identify one contact at each address. Confirm who can open a gate, explain parking, and count the boxes at delivery. If there are several recipients, label their items separately and agree the handover order. Keep each contact number reachable while the vehicle is on the route.

How to put everything in one message

For example: “One sofa, two wardrobes, ten medium boxes and a washing machine. Collection is on the fourth floor with a lift; delivery is on the second floor without one. Loading is possible Saturday from 9 to 11 a.m. Two people are needed to carry items and one wardrobe needs disassembly. Photos of the largest pieces are attached.” This is a request format, not a price estimate. Replace it with your actual details.

Send the same information to every provider when comparing offers. Ask what vehicle and team are included, and whether packing materials, waiting time and extra stops are part of the quote. A single total does not show whether two providers are offering the same work.

Photograph bulky furniture from more than one side, including fixed parts that affect its size. A photo of a narrow corridor or lift doorway may also help. Pictures do not replace measurements, but they show the load shape. Hide any personal documents visible in the image before sharing it.

Keep a final summary in one message before confirming. If discussions have taken several days, an important detail may be buried among photos and replies. Repeat the addresses, floors, date, number of pieces and agreed extra work. Make sure the recipient has the same plan.

Frequently asked questions

Do I need an exact weight for every item?

No, but an estimate for large or heavy pieces is helpful. Mark unknown values and send a photo.

What if the number of items changes later?

Tell the carrier promptly. Vehicle capacity, staffing and timing may have to be reviewed.

Where can I send the details?

Share the seven point list, photographs and preferred date through the Yuk.az contact page. Ask for the scope of the quote in writing.