Privacy Policy
Last updated: 14 September 2026
At Yük.az we treat the protection of our customers’ personal data as our own responsibility. This page explains in plain language what data we collect on our website, why we collect it and how it is used.
In short: We only collect the data needed to complete your order. We do not sell your data and we do not pass it to advertising companies.
What data we collect
When you fill in the contact form on our website or call us, we receive the following information:
- Your first and last name
- Your phone number
- Your email address (if you provide one)
- Details of the move — address, date, cargo type and volume
- Technical data from your visit — IP address, browser type and cookie files
Why we collect this data
- To contact you and confirm the details of your order
- To prepare a price quote and schedule the moving date
- To handle support and warranty matters after the service is delivered
- To improve the website and make it easier to use
We do not use your data for anything beyond these purposes.
Cookies
The website uses small cookie files so that it works correctly. Cookies do not identify you personally — they simply help pages load faster and show us, in general terms, which sections are viewed most often. You can disable or delete cookies at any time in your browser settings.
Sharing data with third parties
We do not sell, rent or pass your personal data to third parties for advertising purposes. Data may be shared in only two cases: with our own team carrying out your order (the driver and loading crew), and with the authorised state bodies when the law requires it.
Data storage and security
Your data is kept only for as long as it is needed to deliver the service and provide follow-up support. Our website runs over a secure SSL connection, and only authorised members of our team can access order information.
Your rights
- Find out what data we hold about you
- Ask us to correct inaccurate or outdated data
- Request the deletion of your data
- Withdraw, at any time, the consent you gave us to contact you
To exercise any of these rights, call the number below or write to us — we respond to requests within a short time.
Changes to this policy
We may update this page when our services or the applicable law change. The date of the latest update is always shown at the top of the page. Last updated: 14 September 2026.
Any questions?
If you have any questions about privacy, call us or write through the contact page — our operator is on the line 24/7.
